Official Data Protection Document

Sitti88 Privacy Policy – Malaysia User Data Protection

Your privacy is our priority. This policy transparently explains how sitti88 collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026
Our Privacy Commitment

Sitti88's Six Data Protection Principles

The principles that govern how we handle your personal data

256-bit SSL Encryption

All data transmitted between your device and sitti88 servers is protected with 256-bit SSL encryption — the same standard used by major banking institutions in Malaysia. Your data cannot be intercepted or read by any third party.

Malaysia PDPA Compliance

Sitti88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of our data collection and processing is designed to meet applicable local data protection legal requirements.

Not Sold to Third Parties

Your personal data will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent. We treat your personal data as confidential information that must be fully protected.

Full Control in Your Hands

You have the full right to access, correct, and request deletion of your personal data at any time. Contact our team via live chat and your request will be processed within 14 business days.

Secure Data Storage

Your data is stored on servers protected by strict access controls, multi-layered firewalls, and continuous security monitoring. We conduct regular security audits to ensure our data storage infrastructure remains up to date.

Limited Retention Period

We only retain your personal data for as long as necessary for the stated purposes, or as required by applicable law. Once the retention period expires, data will be securely deleted or anonymised.

Last updated: 1 January 2026
This Privacy Policy describes sitti88's data management practices and your rights as a user. By using our platform, you agree to the collection and use of information as outlined below.

1
Introduction & Scope of This Policy

Sitti88 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy is designed to provide full transparency on how we handle your personal information — from the moment you first visit our website to when you become an active member of the sitti88 platform.

This policy applies to all methods of accessing the platform, including the sitti88.app website, Android and iOS mobile apps, and any related services operated by sitti88. It also covers all your interactions with our customer support team.

We are committed to ensuring your personal data is handled responsibly, securely, and in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the guidelines issued by relevant authorities.

2
Types of Personal Data We Collect

Sitti88 collects various categories of personal data depending on the type of interaction you have with the platform. Below is a summary of the data collected:

Data Category Example Required / Optional
Identity Data Full name, date of birth, IC / passport number Required
Contact Data Email address, phone number Required
Financial Data Bank name, account number, transaction records Required
Technical Data IP address, device type, browser, operating system Automatic
Activity Data Betting records, games played, login history Automatic
Preference Data Preferred language, account settings, notification preferences Options

We do not collect sensitive data such as health information, political views, or religious beliefs unless specifically required by law.

3
How We Collect Your Data

Sitti88 collects your personal data through several transparent means:

  • Account registration: Information you provide when registering a new account, including your name, email, phone number, and banking details.
  • KYC verification: Identity documents and proof of address uploaded for identity verification purposes.
  • Platform usage: Transaction records, bets, games, and platform activity generated automatically.
  • Support communications: Information you share when contacting our customer support team via live chat.
  • Cookies and tracking technologies: Technical data collected automatically when you visit our platform.
  • Third-party sources: In certain cases, we may receive information from third-party identity verification providers for KYC purposes.

4
Purpose of Your Personal Data Use

Sitti88 uses your personal data for the following legitimate and specific purposes:

  • Account management: Create and maintain your account, including processing deposits and withdrawals.
  • KYC and AML compliance: Meet Know Your Customer (KYC) and anti-money laundering (AML) requirements as prescribed by law.
  • Platform security: Detect and prevent fraud, unauthorised access, and suspicious activity.
  • Service provision: Enables you to use all platform features, including wagering, games, and promotions.
  • Customer support: Respond to enquiries and resolve issues you encounter.
  • Platform improvement: Analyse usage patterns to improve features and the user experience.
  • Marketing communications: Send promotional information and special offers, only with your consent.
  • Legal compliance: Fulfil legal obligations and reporting requirements to relevant authorities.
We do not use your data to make automated decisions that materially affect you without human intervention. All significant decisions relating to your account involve review by our staff.

5
Data Sharing With Third Parties

Sitti88 does not sell your personal data to any third party. However, under the following limited circumstances, we may share data with specific parties:

  • Payment service providers: To process deposits and withdrawals through your chosen bank or e-wallet.
  • Third-party KYC providers: To verify your identity for compliance requirements.
  • Game providers: Minimum wagering data required to operate games from licensed content providers.
  • Legal authorities: If required by law, court order, or a legitimate enforcement agency.
  • Professional advisors: Lawyers, accountants, or auditors bound by professional confidentiality obligations.

All third parties handling your data are required to comply with data protection standards equivalent to or stricter than those of sitti88.

Data sharing with authorities is only carried out where there is a valid legal requirement. sitti88 does not voluntarily disclose customer information to any party without a solid legal basis.

6
Security & Data Protection

We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or disclosure:

  • 256-bit SSL encryption for all data transmission between your device and our servers.
  • Data-at-rest encryption for all sensitive information stored in our databases.
  • Strict role-based access control — only staff who require access for specific tasks may view the relevant data.
  • 24/7 security monitoring and intrusion detection.
  • Regular internal and external security audits.
  • Mandatory cybersecurity training for all staff who handle customer data.
  • A clear incident response procedure to address any potential data breaches.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure from cyber threats. You are also responsible for keeping your account login credentials secure.

7
Your Rights Under PDPA

As a sitti88 user in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA):

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request prompt correction.

Right to Erasure

You may request data deletion under certain circumstances, subject to our legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another service provider.

Right to Restrict Processing

Under certain circumstances, you may request that the processing of your data be restricted while your inquiry or dispute is being resolved.

To exercise any of the above rights, contact the sitti88 customer support team via live chat on the platform. Please include proof of identity to facilitate processing of your request. We are committed to responding within 14 business days.

8
Cookies & Tracking Technologies

Sitti88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login and session security. Cannot be disabled.
  • Performance Cookies: Collect information about how you use the platform to help us improve the user experience.
  • Functional Cookies: Remember your preferences and settings for a more personalised experience.
  • Analytics Cookies: Helps us understand platform usage patterns in aggregate, anonymous form.

You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the sitti88 platform.

9
Child Protection

The sitti88 platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that we have inadvertently collected personal data from a minor, the account in question will be closed immediately and all related data will be deleted from our systems as soon as possible.

If you become aware that a minor has registered an account on our platform, please notify our support team immediately via live chat.

10
How to Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding how we handle your personal data, we strongly encourage you to contact us:

  • Live Chat: The fastest way — available 24/7 on your sitti88 platform.
  • Email: [email protected] — for official privacy and PDPA-related enquiries.
  • Response time: We are committed to responding within 14 working days from the date of receipt.

11
Amendments to This Privacy Policy

Sitti88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.

When material changes occur, we will notify you via:

  • A prominent notice within the platform when you log in.
  • Email to your registered address for significant changes.
  • Updating the "Last Updated" date at the top of this page.

Your continued use of the sitti88 platform after changes take effect will be considered your acceptance of the amended policy. We recommend you review this page from time to time.

This Privacy Policy is to be read together with Terms and Conditions sitti88 which also forms part of the agreement between you and our platform.

Your Data Is Safe with Sitti88

We protect your privacy with industry-grade encryption and strict PDPA compliance. Register today and enjoy a safe, secure gaming experience.

Register a Free Account About sitti88
256-bit SSL Encryption
Malaysia PDPA Compliance
Data is not sold to third parties
Bahasa Melayu